[Project Name] — Featured Case Study
[2–3 sentences: what the problem was, what you did, and which product or platform it was for. Be specific — avoid vague language like "improved the experience."]
- [Measurable outcome — e.g. "Reduced support tickets by 30% after rewriting error messages"]
- [Another outcome — e.g. "Onboarding completion increased from 52% to 78%"]